What is non-farm payroll data?

Non-farm payroll refers to the number of non-agricultural jobs in the United States, including employment rates, unemployment rates, and other related data. It is generally released on the first Friday of every month. During daylight saving time (April to October), it is usually released at 20:30 Beijing time, and during standard time (November to March), it is usually released at 21:30 Beijing time.

How to make a deposit?

After logging into the user center, go to 【Funds Management】 → 【Account Deposit】, select the deposit method (supports bank transfer, Alipay, WeChat, or USDT digital currency), enter the USD amount, confirm the information, and click 【Next】.    

After completing the transfer, please promptly upload a clear and complete transfer proof (must include transaction time, amount, and information of both payer and payee), then click 【I Have Completed Payment】.    

The platform supports deposit applications 7×24 hours. If the funds do not arrive automatically, you can go to 【User Center】 → 【Upload Proof】 to supplement the proof and specify the deposit channel used (e.g. “Bank Transfer” or “USDT-TRC20”) to facilitate quick processing by customer service.    

What is the fee for making a deposit?

Currently, the company bears the deposit fees. There are no restrictions on deposits, but related restrictions will apply when making withdrawals.

Is it necessary to submit remittance documents after making a deposit?

Currently, deposits are automated. If the customer provides accurate information, the system will automatically transfer the funds to the customer's MT4 account without the need to submit additiona

What is the deposit exchange rate?

Deposits are based on the real-time exchange rate. The UnionPay online deposit system will display the current exchange rate. Please refer to the exchange rate displayed by the system at the time of the deposit.

How to submit a withdrawal request?

After logging into the user center, go to 【Funds Management】 → 【Account Withdrawal】, select an already bound bank card or digital currency wallet as the receiving method.    

If you need to use a new account, please first click 【Add Other Receiving Method】 and wait for the review to be approved.    

Enter the withdrawal amount (in USD), confirm the information, then input the trading password and submit the application.    

You can check the withdrawal status and processing progress in 【Reports】 → 【Withdrawal Records】.    

How is the withdrawal fee charged?

1. If the customer’s trading volume is less than 50% of the deposit amount after making a deposit, a 6% fee will be charged on the withdrawal amount. If the trading volume requirement is met, the fee will be waived (trading is calculated based on closed positions). (For example: if a customer deposits $1000 and is required to trade 0.5 lots, closes 0.5 lots, and applies for withdrawal, the fee will be waived if the trading volume requirement is met.)

2. If the customer withdraws in USDT, the actual withdrawal fee will apply.

3. For withdrawals less than $100, a fixed fee of $6 will be charged as a small withdrawal fee.

4. For withdrawals greater than $100, the fee will be waived if the amount is credited in RMB.

Why can't the withdrawal be submitted? What is the reason for the incomplete identity information?

Before making a withdrawal, the customer's identity card and bank card information need to be verified. Only after the company's approval can the withdrawal request be processed. After logging into "Complete Information", submit the identity card and bank card details, and notify the company for verification via online customer service. Once verified, the withdrawal can be processed normally.

Can a withdrawal be processed if there are open positions in the account?

It is possible to process a withdrawal even when the customer has open positions. However, the customer needs to ensure that the margin deposit ratio remains at 100% or above after the withdrawal. Additionally, please pay attention to the position changes to avoid insufficient margin and potential liquidation, which could lead to unnec

How to change personal information, such as phone number, email, and address?

After logging into the user center, go to 【Account Verification】 → 【Personal Information】, select the 【Change Bound Phone Number】 or 【Change Bound Email】 function, and follow the steps below to update your information:    

Phone Number Change:
Enter your currently bound phone number, fill in the new phone number and confirm it again to ensure accuracy, then input your account login password to complete identity verification. Click 【Confirm Change】 to update the bound information.    

Email Change:
Fill in your original bound email address and the new email address in sequence. Click 【Send Verification Code】, then log in to the new email to retrieve the 6-digit verification code and enter it accurately. Next, input your account login password for secondary identity verification. Finally, click 【Confirm Change】 to complete the email binding update.